Wednesday 13 January

Our Adviceline and webchat service will be unavailable on the afternoon of Wednesday 13 January due to a team meeting.

Please use our Advice by email service instead.

Latest

Northwich and Ellesmere Port offices

We are adapting our service for the safety of our clients, volunteers and staff
Unexpectedly high energy bills

"I'm worried that I'm being overcharged for my gas and electricity. What should I do?"
Universal Credit roundup - March

All the latest on Help to Claim and the #KeepTheLifeline campaign
CEO Paul Nicholls to retire

After almost four decades at the helm, our Chief Executive Paul Nicholls will be retiring in April

Northwich and Ellesmere Port offices

We are adapting our service for the safety of our clients, volunteers and staff
Universal Credit roundup - March

All the latest on Help to Claim and the #KeepTheLifeline campaign
CEO Paul Nicholls to retire

After almost four decades at the helm, our Chief Executive Paul Nicholls will be retiring in April
Digital loan library

Residents aged over 50 can now loan an iPad from Age UK Cheshire to help them get online
Easter opening hours

Our service will close at 16.00 on Thursday 1 April and reopen at 10.00 on Monday 6 April
Social welfare and advice consultation

Cheshire West and Chester Council would like to hear your views on Social Welfare and Advice Services in west Cheshire
Sending us documents

We can now only accept mail to our Winsford office
The evictions ban has been extended

The government has extended the ban on bailiff enforced evictions
Our Fuel Bank is now open

Struggling residents across the borough can now benefit from support with their fuel bills to keep their home warm through the winter
Winter Grant Scheme

Cheshire West and Chester Council will receive £925,000 in total to support residents