About us Trustee profiles Erica Morriss Erica Morriss Background Recently retired from a full time Corporate Relationship Banking career spanning 34 years with RBS/NatWest Group which provided valuable experience across many areas such as strategic thinking, digital transformation, enhancing customer service and people development. I am also a Board member for Healthwatch Cheshire and will divide my time between the two volunteer roles to support the aims of both organisations to positively impact Cheshire citizens. I am absolutely thrilled to be a recent addition to the CACW Trustees and I look forward to meeting the volunteers and the Team over the coming months. My role and what's important to me As a trustee along with the other members of the Board, I am accountable to ensure the Citizen Advice Cheshire West has a robust strategy in place, governance is adhered to and that we continue to strive to offer the best service possible to our local clients. We are in a time of great technological change and I am very keen to see how we can build on our strengths to provide advisory services to the clients that need it, in the most accessible channels. My hobbies and interests High Intensity training - its hard but over in 25 mins. Dog walking with my retirement and Xmas present puppy. Drinking fine wine and food, hence the training above.