Share your energy debt stories

Energy debts

Are you being pursued for an energy debt after having had your bill payments reassessed, reduced or paused since lockdown began in March?

From July, Ofgem has stated that energy companies will be able to restart debt collections to recover outstanding debts built up since offering ‘coronavirus payment holidays’ made available to customers who might be in financial difficulties due to the coronavirus pandemic.

Jonathan Brearley, Ofgem’s chief executive, said it was not “in customers’ interests” for energy companies to “extend unlimited credit to customers”. Energy suppliers and their debt collection agencies have been warned against “sharp practice or aggressive debt collection”, and companies urged to “give careful consideration to the customer’s circumstances and ability to pay”.

We are interested in hearing from people who have taken a payment holiday and what their concerns are about repaying the outstanding debt and in particular, whether they are at risk of being made redundant and how this could affect them financially.

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