• Full time, 37 hours per week
• Based in Winsford and working across Winsford & Northwich GP Practices with some home visits and home working (will require regular travel across area)
• Salary £30,060 pa + excellent benefits
• Fixed term for 2 years

Make a difference in your community

We’re looking for a passionate and knowledgeable Disability Rights Adviser to join our Community Advice Team, providing specialist advice and support to people with disabilities and long-term health conditions.

Funded by the Jackie Farrington Legacy (a former volunteer with lived experience of living with a disability), this project will combine direct client support with service development working closely with our Business Development & Relationship Manager to establish effective partnerships with GP practice staff to make sure referrals reach those most in need.

You’ll work in GP practices across Winsford and Northwich, with some home visits and opportunities to work from home. Regular travel across the area is required.

What you’ll do:

• Provide expert advice and support to clients living with disabilities or long-term health issues
• Work across GP practices and visit housebound clients at home
• Develop and implement a structured referral and appointment system
• Help integrate this new outreach model into local primary care services
• Ensure clients who can’t access Citizens Advice independently still receive the help they need

Who we’re looking for:

You’ll bring experience in social welfare advice and a strong working knowledge of disability rights. You’re confident working independently in outreach settings and managing a busy workload.

You’ll also have:

• A compassionate and empathetic approach
• Strong communication skills and the ability to build effective partnerships
• Great organisational skills and self-motivation
• An understanding of how disability and long-term conditions impact daily life
• (Desirable) Experience working in primary care settings and/or with Citizens Advice

About us:

We’re Citizens Advice Cheshire West – a community-focused charity supporting residents across the district with free, impartial advice. With over 100 volunteers and staff, we are the largest independent provider of general advice services in the area.

As an employer, we offer:

• Flexible working options
• 28 days annual leave (pro rata), plus bank holidays
• Enhanced sick pay
• A commitment to wellbeing, mentoring, and professional development

Apply now

To apply, download the application pack.

For more information or support with your application, email Nicki Berg, Head of People – nicola.berg@citizensadvicecw.org.uk

The application deadline is Monday 28th July at 10am, interviews will be held w/c 4th August 2025.

Citizens Advice Cheshire West is committed to equality and diversity and welcomes applications from all sections of the community.

Citizens Advice Cheshire West treats your personal data collected during the recruitment process in accordance with its data protection policy. Information about how your data is used and the basis for processing your data is provided in our job applicant privacy notice.