Adviceline 0808 2787 806
Do you need help with your energy costs?
Funded by the Crisis Resilience Fund, the Heating Bank provides financial help with energy costs for eligible households in Cheshire West and Chester.
You may be able to get help if:
Examples are job loss, reduction in benefits, unexpected bills such as car repairs, vet, broken appliances, family circumstances change. Find out more
Please note that evidence will be required e.g. receipts, P45, wage slips, UC statements, recent energy bills (in full), photos of pre payment meters.
One award per household is available until 31 March 2027 and all payments are discretionary. Applications submitted without supporting evidence will be declined.
Need urgent help?
The Heating Bank is not an emergency service and it may take time to process your application.
If you are at immediate risk of being without energy, please contact your energy supplier as soon as possible. You can also contact us using our Advice by Email service or calling Adviceline on 0808 2787 806 for advice and support.
This form is used to collect information from individuals applying to our Heating Bank so we can assess eligibility and determine appropriate support. The information provided will only be used for the administration, evaluation, processing of your application and providing appropriate advice. It will be stored securely and accessed only by authorised personnel involved in the assessment process. Your data will not be shared with third parties without your consent, unless required by law.