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News

• #AdviceAtHome
• Advice by email
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• Bereavement support payments
• Breathing Space scheme
• Client stories in the news
• CoAP map
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• Data trends April – June
• Digital loan library
• Energy Advice Programme
• Festive opening hours
• Gilly Conway becomes our new Chair
• Help to Claim
• How we are changing the way we deliver our services
• Liz Dickinson chosen as one of the Magnificent 70
• Nectar Donate
• New Adviceline and Digital Adviser
• New Adviceline number
• Northwich and Ellesmere Port offices – Full statement
• Our Energy Advisers will be dropping in to West Cheshire Food Banks
• Our Energy Team will be out in the community this April
• Pension Wise appointments
• Sending us documents
• Seven things to check if you’re at risk of redundancy
• Student accommodation: what are your rights?
• Universal Credit scam awareness
• Volunteer connectors
• Volunteers’ Week 2023
• We are improving the way we support our clients
• Wednesday 3 April
• What to do if you’re contacted by the DWP

Advice column

• Age discrimination in job interviews
• Budgeting
• Building work
• Buying a used car
• Cancelled flights
• Christmas budgeting
• Claiming Universal Credit for the first time
• Coronavirus scams
• Covid-19 cancelled holidays
• End of the Universal Credit uplift
• Energy efficiency
• EU settled status
• Giving notice at work
• Halloween costume safety
• Home improvements
• Landlord repairs
• Online scams
• Online shopping scams
• Redundancy pay entitlement
• Stretching household payments
• Understanding your payslip
• Unexpectedly high energy bills
• What to do if a company goes out of business
• What to do if your energy supplier goes bust
• When things go wrong with package holidays
• Winter fuel bills
• Working on bank holidays

Volunteer

• Advisor
• Become a Trustee
• Telephone advisor

General advocacy

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Campaigns

• “Claim your bill rebate now” scam
• Better Renting
• Big Energy Saving Winter
• Check, switch and save
• Energy Savers Week 2024
• How to bring down your energy bills
• Keep the lifeline
• National policy research and campaigns
• New restrictions, missing protections
• Universal Credit

Community connections

• How we are different
• How we can help
• How we have helped
• Referrals
• The project

Help to claim

• Case studies
• How to contact us
• What is it?

Our impact

• Client stories
• Impact report
• Impact report 19/20
• Impact report 20/21
• Impact Report 21/22
• Impact Report 22/23

Paid roles

• Community Volunteer Coordinator

Our offices

• Chester
• Ellesmere Port
• Freephones
• In-person support
• Northwich
• Winsford

Pension wise

• Am I eligible?
• How do I get an appointment?
• What is it?

Online resources

• Benefits
• Debt and Money
• Employment
• Health and Family
• Housing
• Other

Scams awareness

• Cheshire West and Chester Council Trading Standards quick guide to scams
• Coronavirus and avoiding scams
• Join our Scams Awareness campaign
• Scams Awareness 2020
• Scams Awareness 2021
• Scams Awareness 2023
• Scams Awareness videos