This is the Cookie Policy for Citizens Advice Cheshire West, accessible from:

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies can affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies. You can view the cookies in use below. This Cookies Policy was created with the help of the Cookies Policy Generator from

The Cookies We Set

  • Site preferences cookies. In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.For more information on Google Analytics cookies, see the official Google Analytics page.
  • We also use social media buttons and/or plugins on this site that allow you to connect and share with your social network in various ways. For these to work, Facebook and Twitter may set cookies via our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Cookies in use

  • PHPSESSID: Native to PHP, a session cookie that is used to identify a user’s session on a website in order to function as intended. Expires: End of session / browser is closed.
  • _ga, _ga_a{id}: Google Analytics 4 (GA4) cookies are used to collect information about how visitors use our website. Expires: 2 Years.
  • __Secure-ENID, SID: Google security cookie used to confirm visitor authenticity, protect visitor data and prevent fraudulent use of credentials. Expires: 1 year.
  • AEC: Google security cookie used to confirm visitor authenticity, protect visitor data and prevent fraudulent use of credentials. Expires: 6 months.
  • CONSENT, SOCS: Google uses the ‘CONSENT’ cookie, to store a user’s state regarding their cookies choices. Expires: 1 year.
  • moove_gdpr_popup: Used to save the cookie preferences selected by the user. Expires: 90 days.
  • wp-postpass_{id}: Used to check if you have used a password on any protected content. Expires: 10 days.
  • wordpress_test_cookie: A cookie is set to check if the cookies are enabled on the browser. Expires: End of session / browser is closed.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. You have the choice to Accept All, some or no cookies by interacting with the cookie notification bar.

Cookies other companies may add to your device

If you use tools or services on our website that are delivered by other organisations, they might put cookies on your device when you use it. The tools and services we have on our website from other organisations are as follows:

Your Settings

You can review your settings by clicking the following link: Cookie settings.

For more general information on cookies, please read “Cookies” article from the Privacy Policy Generator.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:


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