We believe the right advice changes lives

Heating Bank

For the fifth year running, Vale Royal Lions and Citizens Advice Cheshire West are launching their Heating Bank campaign.


Author: Simon Birdsey

Heating Bank Appeal

Citizens Advice Cheshire West are launching their Heating Bank appeal in Chester and Ellesmere Port.


Author: Simon Birdsey

Our opening hours

Our Winsford office will be closed for drop in on Thursday 12 December and all of our offices will be closed on Monday 16 December for staff training. From 7 October 2019 we shall be closed between midday until 1 pm in Chester, Northwich and Winsford. Any weekly changes to opening hours will be shown here.


Author: Liz Dickinson

Help to Claim

Get help applying for Universal Credit


Author: Michael McGlynn

Community Connectors

Our two community connectors work in Winsford and Ellesmere Port, find out more here.


Author: Liz Dickinson

Universal Credit scam awareness

Beware of scammers offering 'loans' or 'government grants'. It might be a scam. Be #scamaware.


Author: Lisa Williams

Our impact


People were helped by us last year.

4 in 5

Clients said advice improved their lives, including reducing stress and improving finances.

2 in 3

Clients had their problems solved.

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