Cheshire West and Chester residents can now apply for help with their energy costs via our Heating Bank
We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.
We are part of the national Citizens Advice network and offer confidential, independent advice via email, over the phone, and in person, for free.
We can help with making a benefit claim or appeal, including Universal Credit, and our Advice column provides information on some of the most common issues that we’re asked about.
If you need to speak to an adviser, the easiest way is to send us an email.The Live Well website provides information about other local services and support for residents in Cheshire West.
There will be no in person service on Wednesday from 1pm because of staff training
What to do if your flight is delayed or cancelled
Your Nectar points can now be used to support our charity
We're now able to offer advice by email via our website
You can access our advice via email, telephone or in person
We can now only accept mail to our Winsford office
Training programme for Volunteer Connectors
This video explains how the way we give advice has changed
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