Citizens Advice Cheshire West - Welcome

We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.

We are part of the national Citizens Advice network and offer confidential, independent advice via email, over the phone, and in person, for free.

We can help with making a benefit claim or appeal, including Universal Credit, and our Advice column provides information on some of the most common issues that we’re asked about.Livewell logoThe Live Well website provides information about other local services and support for residents in Cheshire West.

Latest

June 20, 2025

We have received £300k of National Lottery Funding

The funds will be used to help tackle the financial crisis locally

February 24, 2025

Planning a summer getaway

Our latest Advice column can help if you're thinking of travelling abroad

July 1, 2025

Our Energy Team will be out in the community this July

Find out when they will be coming to a place near you this month

Getting in touch

Advice by email

If you need non-urgent support use our Advice by email service

Our opening hours

You can access our advice via email, telephone or in person

Find us on facebook

Connect with us on social media

Popular

Our impact

15,377

 People were helped by us last year

400

 people no longer had to use a foodbank because of our Financial Inclusion project

£300k

 of Household Support Fund money was distributed by us to help local people with their energy bills

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