Citizens Advice Cheshire West - Welcome

We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.

We are part of the national Citizens Advice network and offer confidential, independent advice via email, over the phone, and in person, for free.

We can help with making a benefit claim or appeal, including Universal Credit, and our Advice column provides information on some of the most common issues that we’re asked about.

If you need to speak to an adviser, the easiest way is to send us an email.Livewell logoThe Live Well website provides information about other local services and support for residents in Cheshire West.


Wednesday 10 August

There will be no in person service on Wednesday from 1pm because of staff training

Cancelled flights

What to do if your flight is delayed or cancelled

Nectar Donate

Your Nectar points can now be used to support our charity

Getting in touch

Advice by email

We're now able to offer advice by email via our website

Our opening hours

You can access our advice via email, telephone or in person

Sending us documents

We can now only accept mail to our Winsford office


Our impact


People were helped by us last year

4 in 5

Client said advice improved their lives, including reducing stress and improving finances

2 in 3

Clients had their problems solved

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