We believe the right advice changes lives

Scams Awareness 2021

65 per cent of people in the North West have been targeted by a scammer since January

Published:

Author: Simon Birdsey

Landlord repairs

"I generally have a good relationship with my landlord but I just can’t get them to carry out repairs. How can I get them to act?"

Published:

Author: Simon Birdsey

July volunteer intake

Become a volunteer adviser and support your local community

Published:

Author: Simon Birdsey

Sending us documents

We can now only accept mail to our Winsford office

Published:

Author: Simon Birdsey

Advice by email

We're now able to offer advice by email via our website

Published:

Author: Simon Birdsey

Our opening hours

Owing to the Coronavirus outbreak we have closed our offices to face to face services. We are however providing advice through adviceline: 0808 2787 806

Published:

Author: Liz Dickinson

Our impact

16,357


People were helped by us last year.



4 in 5


Clients said advice improved their lives, including reducing stress and improving finances.


2 in 3


Clients had their problems solved.






Latest news

  • Coronavirus update

    Owing to the Coronavirus outbreak we are closing our offices to face to face services. We shall however provide advice through adviceline: 0808 2787 806 and by email and webchat accessed through the Citizens Advice website. Read more

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