We believe the right advice changes lives

Ticket To Pride

This LGBT + History Month we're supporting the Proud Trust's #TicketToPride campaign, which is standing up to hate crime on public transport.

Published:

Author: Simon Birdsey

Pension Wise appointments

New figures reveal that appointments for the Pension Wise service have increased year-on-year by 49%. The research also concludes that 95% of face to face customers would recommend the service to others.

Published:

Author: Simon Birdsey

EU settled status

Our January Advice column offers support for anybody who would like help applying for EU Settled Status after the UK leaves the European Union.

Published:

Author: Simon Birdsey

Community outreach

From the week beginning Monday 20 January we will be running a pilot programme, where we will be offering advice at a number of community venues. This means that we’ve had to change the opening hours at our Northwich office.

Published:

Author: Simon Birdsey

Energy Advice Programme

The Energy Advice Programme is a Citizens Advice initiative, funded by the energy companies as part of their obligations, aimed at providing practical and effective one to one advice for those who are in fuel poverty or at risk of being in fuel poverty.

Published:

Author: Simon Birdsey

Our opening hours

From 20 January 2020 we shall open at 9:30 and close for lunch between 12:30 and 13:30 in Chester, Northwich and Winsford. Any weekly changes to opening hours will be shown here.

Published:

Author: Liz Dickinson

Our impact

16,357


People were helped by us last year.



4 in 5


Clients said advice improved their lives, including reducing stress and improving finances.


2 in 3


Clients had their problems solved.






Latest news

  • Ticket To Pride

    This LGBT + History Month we're supporting the Proud Trust's #TicketToPride campaign, which is standing up to hate crime on public transport. Read more

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