Citizens Advice Cheshire West - Welcome

We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.

We are part of the national Citizens Advice network and offer confidential, independent advice via email, over the phone, and in person, for free.

We can help with making a benefit claim or appeal, including Universal Credit, and our Advice column provides information on some of the most common issues that we’re asked about.Livewell logoThe Live Well website provides information about other local services and support for residents in Cheshire West.


April 30, 2024

Booking holidays

Our latest Advice column can help make sure it goes smoothly

March 22, 2024

Advice waiting times

The easiest way to contact us is by using our Advice by email service

April 28, 2024

Working on bank holidays

Can my employer really make me work on a public holiday, and should I get paid extra if I do?

Getting in touch

Advice by email

If you need non-urgent support use our Advice by email service

Our opening hours

You can access our advice via email, telephone or in person

Find us on facebook

Connect with us on social media


Our impact


People were helped by us last year

4 in 5

Client said advice improved their lives, including reducing stress and improving finances

2 in 3

Clients had their problems solved

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