We believe the right advice changes lives

Community Connectors

We have Community Connectors available throughout Cheshire West ready to help

Published:

Author: Simon Birdsey

All age carers consultation

If you’re a carer, parent or are involved in providing services or support in this sector, Cheshire West and Chester council want to hear from you

Published:

Author: Simon Birdsey

Claiming Universal Credit for the first time

"I'm looking for a new job but is there anything more I need to do to ensure I keep getting Universal Credit?"

Published:

Author: Simon Birdsey

Covid-19 office update

We have made the decision that we will not be opening our offices until we feel it is safe to do so

Published:

Author: Simon Birdsey

Advice by email

We're now able to offer advice by email via our website

Published:

Author: Simon Birdsey

Our opening hours

Owing to the Coronavirus outbreak we have closed our offices to face to face services. We are however providing advice through adviceline: 0344 5766 111

Published:

Author: Liz Dickinson

Our impact

16,357


People were helped by us last year.



4 in 5


Clients said advice improved their lives, including reducing stress and improving finances.


2 in 3


Clients had their problems solved.






Latest news

  • Coronavirus update

    Owing to the Coronavirus outbreak we are closing our offices to face to face services. We shall however provide advice through adviceline: 0344 5766 111 and by email and webchat accessed through the Citizens Advice website. Read more

Homepage donate

  • Make a donation

    Your donations make a huge difference!

    Please select a donation amount: *
    Set up a regular payment Donate