Citizens Advice Cheshire West - Welcome

We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.

We are part of the national Citizens Advice network and offer confidential, independent advice via email, over the phone, and in person, for free.

We can help with making a benefit claim or appeal, including Universal Credit, and our Advice column provides information on some of the most common issues that we’re asked about.Livewell logoThe Live Well website provides information about other local services and support for residents in Cheshire West.


March 1, 2024

Our Energy Team will be out in the community this March

Find out when they will be coming to a place near you this month

February 26, 2024

Finance Officer

18.5 hours per week, based at home

January 15, 2024

Advice waiting times

The easiest way to contact us is by using our Advice by email service

Getting in touch

Advice by email

If you need non-urgent support use our Advice by email service

Our opening hours

You can access our advice via email, telephone or in person

Find us on facebook

Connect with us on social media


Our impact


People were helped by us last year

4 in 5

Client said advice improved their lives, including reducing stress and improving finances

2 in 3

Clients had their problems solved

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