We believe the right advice changes lives

Heating Bank

For the fifth year running, Vale Royal Lions and Citizens Advice Cheshire West are launching their Heating Bank campaign.

Published:

Author: Simon Birdsey

Heating Bank Appeal

Citizens Advice Cheshire West are launching their Heating Bank appeal in Chester and Ellesmere Port.

Published:

Author: Simon Birdsey

Our opening hours

Our Chester office will be closed from midday for the afternoon on Tuesday 12 November for staff training. From 7 October 2019 we shall be closed between midday until 1 pm in Chester, Northwich and Winsford. Any weekly changes to opening hours will be shown here.

Published:

Author: Liz Dickinson

Help to Claim

Get help applying for Universal Credit

Published:

Author: Michael McGlynn

Community Connectors

Our two community connectors work in Winsford and Ellesmere Port, find out more here.

Published:

Author: Liz Dickinson

Universal Credit scam awareness

Beware of scammers offering 'loans' or 'government grants'. It might be a scam. Be #scamaware.

Published:

Author: Lisa Williams

Our impact

16,357


People were helped by us last year.



4 in 5


Clients said advice improved their lives, including reducing stress and improving finances.


2 in 3


Clients had their problems solved.






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