This video explains how the way we give advice has changed
We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.
We are part of the national Citizens Advice network and offer confidential, independent advice via email, over the phone, and in person, for free.
We can help with making a benefit claim or appeal, including Universal Credit, and our Advice column provides information on some of the most common issues that we’re asked about.
If you need to speak to an adviser, the easiest way is to send us an email.The Live Well website provides information about other local services and support for residents in Cheshire West.
Your Nectar points can now be used to support our charity
Our latest Advice column offers tips amid the cost of living crisis
We now have four money buddies who can help support people who are struggling with debt or money management
We're now able to offer advice by email via our website
Owing to the Coronavirus outbreak we have closed our offices to face to face services. We are however providing advice through adviceline: 0808 2787 806
We can now only accept mail to our Winsford office
Training programme for Volunteer Connectors
We will be regularly updating our map of Community Access Points (CoAPs) around Cheshire West
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