Citizens Advice Cheshire West - Welcome

We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.

We are part of the national Citizens Advice network and offer confidential, independent advice via email, over the phone, and in person, for free.

We can help with making a benefit claim or appeal, including Universal Credit, and our Advice column provides information on some of the most common issues that we’re asked about.Livewell logoThe Live Well website provides information about other local services and support for residents in Cheshire West.

Latest

December 2, 2024

Introducing Advicebot

Our new chatbot can now help you to find the right advice even quicker

November 19, 2024

How to avoid Christmas debt

Our latest Advice column can help you manage your finances this festive season

December 5, 2024

Closures

Some of our offices will be closed for staff training on certain days this month

Getting in touch

Advice by email

If you need non-urgent support use our Advice by email service

Our opening hours

You can access our advice via email, telephone or in person

Find us on facebook

Connect with us on social media

Popular

Our impact

15,377

People were helped by us last year

400

people no longer had to use a foodbank because of our Financial Inclusion project

£300k

of Household Support Fund money was distributed by us to help local people with their energy bills

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