We believe the right advice changes lives

Service changes

We have made changes to our service to ensure that clients receive the right advice in the right place and at the right time

Published:

Author: Simon Birdsey

Redundancy pay entitlement

"I’ve worked at the same company for many years but I’ve been told I’m being made redundant. What redundancy pay am I entitled to?"

Published:

Author: Simon Birdsey

Back-to-school checklist

If you’ve claimed benefits for the first time during this pandemic it’s worth checking whether you can apply for extra help with school costs

Published:

Author: Simon Birdsey

Community Connectors

We have Community Connectors available throughout Cheshire West ready to help

Published:

Author: Simon Birdsey

Advice by email

We're now able to offer advice by email via our website

Published:

Author: Simon Birdsey

Our opening hours

Owing to the Coronavirus outbreak we have closed our offices to face to face services. We are however providing advice through adviceline: 0344 5766 111

Published:

Author: Liz Dickinson

Our impact

16,357


People were helped by us last year.



4 in 5


Clients said advice improved their lives, including reducing stress and improving finances.


2 in 3


Clients had their problems solved.






Latest news

  • Coronavirus update

    Owing to the Coronavirus outbreak we are closing our offices to face to face services. We shall however provide advice through adviceline: 0344 5766 111 and by email and webchat accessed through the Citizens Advice website. Read more

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