Citizens Advice Cheshire West - Welcome

We give people the knowledge and confidence they need to find their way forward – whoever they are, and whatever their problem.

We are part of the national Citizens Advice network and offer confidential, independent advice via email, over the phone, and in person, for free.

We can help with making a benefit claim or appeal, including Universal Credit, and our Advice column provides information on some of the most common issues that we’re asked about.Livewell logoThe Live Well website provides information about other local services and support for residents in Cheshire West.


December 8, 2023

Friday 15 December

Our service will close at 12.00 due to a staff meeting

February 8, 2023

Energy advice service

Latest information on our energy services including energy workshops and appointments to help you, staff and volunteers reduce energy costs

November 22, 2023

Winter fuel bills

Our latest Advice Column can help you to save energy

Getting in touch

Advice by email

If you need non-urgent support use our Advice by email service

Our opening hours

You can access our advice via email, telephone or in person

Sending us documents

We can now only accept mail to our Winsford office


Our impact


People were helped by us last year

4 in 5

Client said advice improved their lives, including reducing stress and improving finances

2 in 3

Clients had their problems solved

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