Adviceline 0808 2787 806
We understand that housing issues can often arise and therefore you need to know your rights and responsibilities. You could also find yourself threatened with eviction if you can’t cope with your mortgage payments. On these pages you can find information about how to go about renting or buying a home or just finding somewhere to live. You can also find advice on handling problems with your landlord and help to avoid losing your home.
The Citizens Advice information site is the best place to start looking for help and advice. Click the button below.
| Service | Contact number or website | Description |
|---|---|---|
| Chester Aid to the Homeless | 01244 506 877 |
For street homeless when Council refuse help |
| ForFutures | Website |
For about to be homeless as first port of call |
| CWAC Housing Options |
0808 175 3595
0300 123 7035 (out of hours) |
For those facing homelessness or accessing housing register |
| Service | Contact number or website | Description |
|---|---|---|
| Shelter England - National Helpline | 0808 800 4444 |
Telephone advice, open into mid-evenings |
| British Legion | 0808 802 8080 |
Benefits, debt and housing for forces/ex-forces |
| RCJ Citizens Advice | Website |
Civil and Housing Advice/Rep for those who can’t afford a lawyer |
| CWAC Switchboard | 0300 123 8123 |
Contact for general issues and for transfer to neighbourhood teams |
| CWAC Housing Standards Team | Website |
For private tenants to report disrepair or dangers that their landlords won’t deal with |
| Service | Contact number or website | Description |
|---|---|---|
| Safe at Home Team (CWAC) | Website |
Support/Schemes/Grants for renters and owners for disability access or repairs |