We are able to work long term with our clients and are keen to build up that trusted relationship. We know that often clients will rarely see the same adviser, even in the Citizens Advice service. We believe that this one to one service is really helpful to getting problems sorted at the earliest point.
Our clients appreciate being able to arrange to meet with us at a time and virtual place of their choosing, usually when they feel most in need of help. Equally some clients prefer to phone or use email to get in touch.
Anyone over 18 is able to access our help and there are no restrictions: we are available to anyone who is struggling to cope.