Impact report

Latest

Impact report 20/21

Our community report details how we have helped an average of 75 clients per day to find a way forward during lockdown
Join our Scams Awareness campaign

The campaign aims to create a network of confident, alert consumers who know what to do when they spot a scam
Landlord repairs

"I generally have a good relationship with my landlord but I just can’t get them to carry out repairs. How can I get them to act?"
Scams Awareness 2021

65 per cent of people in the North West have been targeted by a scammer since January

Related

Impact report 20/21

Our community report details how we have helped an average of 75 clients per day to find a way forward during lockdown
Impact report 19/20

In the last financial year we have saved the NHS nearly half a million pounds
Client stories

Some of our clients stories and quotes about the service they have received by Citizens Advice Cheshire West.

Most read

Chester

Bluecoat Building, Upper Northgate Street, Chester CH1 4EE.
Northwich and Ellesmere Port offices - Full statement

Further to our announcement that we will be moving from our Northwich and Ellesmere Port offices to Community Access Points, we want to explain how this will affect our service
Advice by email

We're now able to offer advice by email via our website
Our opening hours

Owing to the Coronavirus outbreak we have closed our offices to face to face services. We are however providing advice through adviceline: 0808 2787 806
Winsford

Wyvern House, The Drumber, Winsford CW7 1AD
Ellesmere Port service

We currently have no availability for drop in at our Ellesmere Port office.
Our aims and principles

Citizens Advice Cheshire West must operate within the policies, aims, methods and principles agreed by the Citizens Advice service. Here we explain them in broad terms and describe how to put them into practice.
Community access points

We are taking our services into the heart of local communities by developing Community Access Points (CoAPs) across Cheshire West
Local help

Here is some information on what other help is available to you across Cheshire West and Chester
Community Access Points (CoAPs)

We will be regularly updating our map of Community Access Points (CoAPs) around the borough