Impact report

Latest

Sending us documents

We can now only accept mail to our Northwich office
The evictions ban has been extended

The government has extended the ban on bailiff enforced evictions
Wednesday 13 January

Our Adviceline and webchat will be closed for the afternoon due to a staff meeting
Our Fuel Bank is now open

Struggling residents across the borough can now benefit from support with their fuel bills to keep their home warm through the winter

Related

Impact report 19/20

In the last financial year we have saved the NHS nearly half a million pounds
Client stories

Some of our clients stories and quotes about the service they have received by Citizens Advice Cheshire West.

Most read

Saving on energy bills

"I've been working from home since lockdown. I’m freezing sat all day in front of my computer but I’m worried if I turn the heating up my bills are going to go through the roof!"
Community access points

We are taking our services into the heart of local communities by developing Community Access Points (CoAPs) across Cheshire West
Employers requests to return to work after furlough

My company says it's starting to look at how we might reopen later in the summer. Do I have to go back to work?
10 reasons to volunteer

Join and help our community
Our work
Generalist Adviser

Role description of a volunteer Generalist Adviser
Covid-19 school closures

What are my rights if I can’t go to work because my child’s school has closed in the light of the coronavirus pandemic?
The evictions ban has been extended

The government has extended the ban on bailiff enforced evictions
Service changes

We have made changes to our service to ensure that clients receive the right advice in the right place and at the right time
Stretching household payments

"I've just had my hours cut at work and I'm already worrying about Christmas! How can I make less go further, without going into debt?"