Impact report

Latest

Northwich and Ellesmere Port offices

We are adapting our service for the safety of our clients, volunteers and staff
Unexpectedly high energy bills

"I'm worried that I'm being overcharged for my gas and electricity. What should I do?"
Universal Credit roundup - March

All the latest on Help to Claim and the #KeepTheLifeline campaign
CEO Paul Nicholls to retire

After almost four decades at the helm, our Chief Executive Paul Nicholls will be retiring in April

Related

Impact report 19/20

In the last financial year we have saved the NHS nearly half a million pounds
Client stories

Some of our clients stories and quotes about the service they have received by Citizens Advice Cheshire West.

Most read

Saving on energy bills

"I've been working from home since lockdown. I’m freezing sat all day in front of my computer but I’m worried if I turn the heating up my bills are going to go through the roof!"
Community access points

We are taking our services into the heart of local communities by developing Community Access Points (CoAPs) across Cheshire West
Social welfare and advice consultation

Cheshire West and Chester Council would like to hear your views on Social Welfare and Advice Services in west Cheshire
Employers requests to return to work after furlough

My company says it's starting to look at how we might reopen later in the summer. Do I have to go back to work?
10 reasons to volunteer

Join and help our community
Our work
Generalist Adviser

Role description of a volunteer Generalist Adviser
Covid-19 school closures

What are my rights if I can’t go to work because my child’s school has closed in the light of the coronavirus pandemic?
The evictions ban has been extended

The government has extended the ban on bailiff enforced evictions
Service changes

We have made changes to our service to ensure that clients receive the right advice in the right place and at the right time