Your efforts during the Scams Awareness campaign are important, whether you’re an individual consumer looking to protect yourself and your family from scams, or an organisation or group representing consumers.

Protecting people against scams is more important than ever. Many people are facing issues as a result of the coronavirus pandemic – from employment and debt, to housing and health – meaning more people are in vulnerable situations. Scammers are taking advantage of this, so it’s vital people have the knowledge and tools they need to protect themselves.

Help us spread the message that scams are crimes that can happen to anyone and that we can all take a stand to help stop them. There are actions we can all take to report them, share stories and raise awareness of scams to safeguard ourselves and others.

Materials for the 2021 campaign are available on the Citizens Advice resources page. These include a partner briefing, posters and leaflets that can be printed or emailed, and a social media pack. There are also links to resources from our partners.

If you have any campaign enquiries please email

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