Black History Month 2020

This Black History Month we're encouraged to dig deeper, look closer and think bigger.

Take a look at some of the online activities happening over the next 31 days:

Great black women in history

African history before the slave trade

Coming home - honouring our ancestors

In conversation with Juan Tomás Ávila Laurel

The Call Within: Dismantling Racism from the Inside Out

Black History Month – From a Global Perspective

Black History : Coming Home – Healing Ourselves

From Yale to COVID-19, a personal reflection with Dr John Ndikum

Black History : Coming Home – Nourishing Ourselves

Black History Month 2020: An Evening with Jeffrey Boakye

Black History: Coming Home – Celebrating our Ancestors

Latest

Landlord repairs

"I generally have a good relationship with my landlord but I just can’t get them to carry out repairs. How can I get them to act?"
Scams Awareness 2021

65 per cent of people in the North West have been targeted by a scammer since January
New Adviceline and Digital Adviser

Damian Dempsey joins us via the government's new Kickstart scheme
July volunteer intake

Become a volunteer adviser and support your local community

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New Adviceline and Digital Adviser

Damian Dempsey joins us via the government's new Kickstart scheme
July volunteer intake

Become a volunteer adviser and support your local community
Carers week 2021

Carers week runs from 7 to 13 June. This year we are coming together to Make Caring Visible and Valued
Vaccine bus and pop up clinics

The bus will travel to Northwich, Chester, Blacon, Ellesmere Port and Lache from Monday 7 June
Volunteers Week 2021

Happy #VolunteersWeek to all our amazing volunteers who have continued to make a difference to people's lives through challenging times!
What to do if you're contacted by the DWP

The DWP is investigating some Universal Credit claims made in the last 12 months
Mental Health Awareness Week 2021

MHAW is from 10 - 16 May and this year's theme is nature
Breathing Space scheme

A new scheme will help to shield people in problem debt from further interest and charges
Deaf Awareness Week

The theme this year is ‘coming through it together’
Northwich and Ellesmere Port offices - Full statement

Further to our announcement that we will be moving from our Northwich and Ellesmere Port offices to Community Access Points, we want to explain how this will affect our service

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Northwich and Ellesmere Port offices - Full statement

Further to our announcement that we will be moving from our Northwich and Ellesmere Port offices to Community Access Points, we want to explain how this will affect our service
Advice by email

We're now able to offer advice by email via our website
Chester

Bluecoat Building, Upper Northgate Street, Chester CH1 4EE.
Winsford

Wyvern House, The Drumber, Winsford CW7 1AD
Saving on energy bills

"I've been working from home since lockdown. I’m freezing sat all day in front of my computer but I’m worried if I turn the heating up my bills are going to go through the roof!"
Our opening hours

Owing to the Coronavirus outbreak we have closed our offices to face to face services. We are however providing advice through adviceline: 0808 2787 806
Community access points

We are taking our services into the heart of local communities by developing Community Access Points (CoAPs) across Cheshire West
10 reasons to volunteer

Join and help our community
Our aims and principles

Citizens Advice Cheshire West must operate within the policies, aims, methods and principles agreed by the Citizens Advice service. Here we explain them in broad terms and describe how to put them into practice.
Our work