Our projects Pension wise What is it? Pension Wise is a free and impartial government service. We can help you understand the different ways you can take your pension pot. It was set up in 2015 after changes to pension rules gave people more choice over what they could do with their money. Pension Wise currently provides appointments over the phone only. Our guidance is impartial – we won’t recommend any products or companies and won’t tell you how to invest your money.