Coronavirus

We may need to close our offices at short-notice owing to the Coronavirus outbreak.

We ask that people keep a close eye on our website and social media for the latest updates and to check our availability.

Latest

New vacancies

We've recruiting for 3 new part-time positions
Universal Support Best Practice Lead

30 hrs pw (4 days), £24,799 pro rata based in Northwich
Covid-19 Council help available

A wide range of support is being provided to anyone affected by Coronavirus.
Volunteer Connectors Coordinator

30 hrs pw (4 days), £24,799 pro rata base to be decided

Covid-19 Council help available

A wide range of support is being provided to anyone affected by Coronavirus.
Covid-19 how you can help

Any volunteers wishing to help our most vulnerable residents during the coronavirus pandemic can pledge their support on the Cheshire West and Chester Council website.
Stress awareness month

Stress can be a significant factor in causing both mental and physical health problems and Stress Awareness Month aims to raise awareness of the causes and cures for stress.
Coronavirus update

Owing to the Coronavirus outbreak we are closing our offices to face to face services. We shall however provide advice through adviceline: 0344 5766 111 and by email and webchat accessed through the Citizens Advice website.
Ellesmere Port service

We currently have no availability for drop in at our Ellesmere Port office.
Ticket To Pride

This LGBT + History Month we're supporting the Proud Trust's #TicketToPride campaign, which is standing up to hate crime on public transport.
Pension Wise appointments

New figures reveal that appointments for the Pension Wise service have increased year-on-year by 49%. The research also concludes that 95% of face to face customers would recommend the service to others.
Community outreach

From the week beginning Monday 20 January we will be running a pilot programme, where we will be offering advice at a number of community venues. This means that we’ve had to change the opening hours at our Northwich office.
Energy Advice Programme

The Energy Advice Programme is a Citizens Advice initiative, funded by the energy companies as part of their obligations, aimed at providing practical and effective one to one advice for those who are in fuel poverty or at risk of being in fuel poverty.
Universal Credit scam awareness

Beware of scammers offering 'loans' or 'government grants'. It might be a scam. Be #scamaware.