*Owing to the Coronavirus outbreak we have closed our offices to face to face services. We are however providing advice through adviceline: 0344 5766 111 and by email and webchat accessed through the Citizens Advice website.

Adviceline is open 10:00 - 16:00 Monday to Friday. Call 0344 5766111.

Our usual office opening hours are 9:30 - 12:30 and 13:30 - 16:00 Monday to Friday in Chester and Winsford.

We currently have no availability for drop in at our Ellesmere Port office. 

From Monday 20 January 2020 the new opening hours at our Northwich office will be:

Mornings 9:30 - 12:30 Afternoons 1:30 - 16:00
Monday Drop in Closed
Tuesday Drop in Closed
Wednesday Drop in Closed
Thursday Drop in Drop in
Friday Drop in Drop in