If you are in debt to your energy supplier or you have any other debts that you can’t afford to pay, use the form below and one of our team will get back to you as soon as possible.

Our Energy Advice team can help with grants and tips to reduce your bills. Get in touch with them using the button below.

The Heating Bank has now closed.

The Government provided the Household Support Fund to local authorities to help provide support to vulnerable people with the cost of living crisis. Cheshire West and Chester Council allocated part of their funds for the 2023/24 period to local community and charitable organisations to help support people in need of food, fuel or other essential living costs.

We used our allocation to set up the Heating Bank, which has supported many local people over the past 2 years to pay their energy costs. Our current allocation ran out in March 2024.

If you are struggling to pay your energy bills our Energy Advice team are available to help. You should also contact your energy supplier if you have not done so already.

If you are struggling with energy debts or face being cut off complete our debt assessment form or consider the following options

  • Cheshire West Citizens Advice Adviceline – 0808 2787806
  • Cheshire West HELP Scheme – 0808 1753599
  • Cheshire West and Chester Council – 0300 1238123

Please take a moment to look at the following tips on how to save money on your energy bills provided by the Energy Saving Trust: https://energysavingtrust.org.uk.

Kind regards,

Heating Bank Team.

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