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  • Christmas debt

    Christmas debt

    "I’ve fallen behind on my bills and the debts are building up, and there’s Christmas on top of this. I don’t know where to start?" Read more

  • Black Friday consumer rights

    Black Friday consumer rights

    "I want to take advantage of the deals coming up this Black Friday, but I’m a bit concerned about buying goods without seeing them first. I don’t have money to lose right now" Read more

  • Saving on energy bills

    Saving on energy bills

    "I've been working from home since lockdown. I’m freezing sat all day in front of my computer but I’m worried if I turn the heating up my bills are going to go through the roof!" Read more

  • Stretching household payments

    Stretching household payments

    "I've just had my hours cut at work and I'm already worrying about Christmas! How can I make less go further, without going into debt?" Read more

  • Christmas debt
  • Black Friday consumer rights
  • Saving on energy bills
  • Stretching household payments
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  1. News
  2. Advice column

Advice column

Our advice is constantly updated.  For the most up-to-date advice, please visit our Citizens Advice public site.

Christmas debt

Christmas debt

"I’ve fallen behind on my bills and the debts are building up, and there’s Christmas on top of this. I don’t know where to start?" Read more

Published: 17th December, 2020

Updated: 12th January, 2021

Author: Simon Birdsey

Related topics:
  • Advice column
Black Friday consumer rights

Black Friday consumer rights

"I want to take advantage of the deals coming up this Black Friday, but I’m a bit concerned about buying goods without seeing them first. I don’t have money to lose right now" Read more

Published: 26th November, 2020

Updated: 16th December, 2020

Author: Simon Birdsey

Related topics:
  • Advice column
Saving on energy bills

Saving on energy bills

"I've been working from home since lockdown. I’m freezing sat all day in front of my computer but I’m worried if I turn the heating up my bills are going to go through the roof!" Read more

Published: 5th November, 2020

Updated: 10th November, 2020

Author: Simon Birdsey

Related topics:
  • Advice column
Stretching household payments

Stretching household payments

"I've just had my hours cut at work and I'm already worrying about Christmas! How can I make less go further, without going into debt?" Read more

Published: 22nd October, 2020

Updated: 9th November, 2020

Author: Simon Birdsey

Related topics:
  • Advice column
Redundancy pay entitlement

Redundancy pay entitlement

"I’ve worked at the same company for many years but I’ve been told I’m being made redundant. What redundancy pay am I entitled to?" Read more

Published: 10th September, 2020

Updated: 22nd September, 2020

Author: Simon Birdsey

Related topics:
  • Advice column
Claiming Universal Credit for the first time

Claiming Universal Credit for the first time

"I'm looking for a new job but is there anything more I need to do to ensure I keep getting Universal Credit?" Read more

Published: 23rd July, 2020

Updated: 10th September, 2020

Author: Simon Birdsey

Related topics:
  • Advice column
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  • Sending us documents

    Sending us documents

    We can now only accept mail to our Northwich office

  • The evictions ban has been extended

    The evictions ban has been extended

    The government has extended the ban on bailiff enforced evictions

  • Wednesday 13 January

    Wednesday 13 January

    Our Adviceline and webchat will be closed for the afternoon due to a staff meeting

  • Our Fuel Bank is now open

    Our Fuel Bank is now open

    Struggling residents across the borough can now benefit from support with their fuel bills to keep their home warm through the winter

Most read

  • Saving on energy bills

    Saving on energy bills

    "I've been working from home since lockdown. I’m freezing sat all day in front of my computer but I’m worried if I turn the heating up my bills are going to go through the roof!"

  • Community access points

    Community access points

    We are taking our services into the heart of local communities by developing Community Access Points (CoAPs) across Cheshire West

  • Employers requests to return to work after furlough

    Employers requests to return to work after furlough

    My company says it's starting to look at how we might reopen later in the summer. Do I have to go back to work?

  • 10 reasons to volunteer

    10 reasons to volunteer

    Join and help our community

  • Our work

  • Generalist Adviser

    Generalist Adviser

    Role description of a volunteer Generalist Adviser

  • Covid-19 school closures

    Covid-19 school closures

    What are my rights if I can’t go to work because my child’s school has closed in the light of the coronavirus pandemic?

  • Winsford

    Winsford

    Wyvern House, The Drumber, Winsford CW7 1AH.

  • The evictions ban has been extended

    The evictions ban has been extended

    The government has extended the ban on bailiff enforced evictions

  • Service changes

    Service changes

    We have made changes to our service to ensure that clients receive the right advice in the right place and at the right time

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Citizens Advice Cheshire West is a company limited by guarantee registered in England and Wales under number 06783496 and registered as a Charity registration number 1128367
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