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  • Unexpectedly high energy bills

    Unexpectedly high energy bills

    "I'm worried that I'm being overcharged for my gas and electricity. What should I do?" Read more

  • Coronavirus scams

    Coronavirus scams

    “I’m really worried about my elderly relatives being targeted by coronavirus scams - are there any warning signs that I can tell them to look out for? Read more

  • Christmas debt

    Christmas debt

    "I’ve fallen behind on my bills and the debts are building up, and there’s Christmas on top of this. I don’t know where to start?" Read more

  • Black Friday consumer rights

    Black Friday consumer rights

    "I want to take advantage of the deals coming up this Black Friday, but I’m a bit concerned about buying goods without seeing them first. I don’t have money to lose right now" Read more

  • Unexpectedly high energy bills
  • Coronavirus scams
  • Christmas debt
  • Black Friday consumer rights
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  1. News
  2. Advice column

Advice column

Our advice is constantly updated.  For the most up-to-date advice, please visit our Citizens Advice public site.

Unexpectedly high energy bills

Unexpectedly high energy bills

"I'm worried that I'm being overcharged for my gas and electricity. What should I do?" Read more

Published: 1st April, 2021

Author: Simon Birdsey

Coronavirus scams

Coronavirus scams

“I’m really worried about my elderly relatives being targeted by coronavirus scams - are there any warning signs that I can tell them to look out for? Read more

Published: 10th February, 2021

Updated: 6th April, 2021

Author: Simon Birdsey

Christmas debt

Christmas debt

"I’ve fallen behind on my bills and the debts are building up, and there’s Christmas on top of this. I don’t know where to start?" Read more

Published: 17th December, 2020

Updated: 12th January, 2021

Author: Simon Birdsey

Black Friday consumer rights

Black Friday consumer rights

"I want to take advantage of the deals coming up this Black Friday, but I’m a bit concerned about buying goods without seeing them first. I don’t have money to lose right now" Read more

Published: 26th November, 2020

Updated: 16th December, 2020

Author: Simon Birdsey

Saving on energy bills

Saving on energy bills

"I've been working from home since lockdown. I’m freezing sat all day in front of my computer but I’m worried if I turn the heating up my bills are going to go through the roof!" Read more

Published: 5th November, 2020

Updated: 10th November, 2020

Author: Simon Birdsey

Stretching household payments

Stretching household payments

"I've just had my hours cut at work and I'm already worrying about Christmas! How can I make less go further, without going into debt?" Read more

Published: 22nd October, 2020

Updated: 9th November, 2020

Author: Simon Birdsey

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Showing 10 of 25

Latest

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    Northwich and Ellesmere Port offices

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  • Unexpectedly high energy bills

    Unexpectedly high energy bills

    "I'm worried that I'm being overcharged for my gas and electricity. What should I do?"

  • Universal Credit roundup - March

    Universal Credit roundup - March

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    CEO Paul Nicholls to retire

    After almost four decades at the helm, our Chief Executive Paul Nicholls will be retiring in April

Most read

  • Saving on energy bills

    Saving on energy bills

    "I've been working from home since lockdown. I’m freezing sat all day in front of my computer but I’m worried if I turn the heating up my bills are going to go through the roof!"

  • Community access points

    Community access points

    We are taking our services into the heart of local communities by developing Community Access Points (CoAPs) across Cheshire West

  • Social welfare and advice consultation

    Social welfare and advice consultation

    Cheshire West and Chester Council would like to hear your views on Social Welfare and Advice Services in west Cheshire

  • Employers requests to return to work after furlough

    Employers requests to return to work after furlough

    My company says it's starting to look at how we might reopen later in the summer. Do I have to go back to work?

  • 10 reasons to volunteer

    10 reasons to volunteer

    Join and help our community

  • Our work

  • Generalist Adviser

    Generalist Adviser

    Role description of a volunteer Generalist Adviser

  • Covid-19 school closures

    Covid-19 school closures

    What are my rights if I can’t go to work because my child’s school has closed in the light of the coronavirus pandemic?

  • The evictions ban has been extended

    The evictions ban has been extended

    The government has extended the ban on bailiff enforced evictions

  • Service changes

    Service changes

    We have made changes to our service to ensure that clients receive the right advice in the right place and at the right time

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Citizens Advice Cheshire West

Citizens Advice Cheshire West is a company limited by guarantee registered in England and Wales under number 06783496 and registered as a Charity registration number 1128367
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