Knowing who to contact when someone goes wrong with a product or service can help to relieve a lot of the stress.  Here you can find out more about your consumer rights and how to solve problems you have with purchases.

The Citizens Advice information site is the best place to start looking for help and advice. Click the button below. 

Useful contacts

Service Contact number or website Description
Citizens Advice Consumer Helpline 0808 223 1133 (free) 

Specialist service capable of referring through to Trading Standards

Report Fraud (previously Action Fraud) 0300 123 2040 

Fraud and scams investigations

Equality and Employment Law Centre 0151 237 2664 

Discrimination advice in sale of goods/access to services (legal aid)

Report Harmful Content Website 

Information and reporting site from a collection of charities

Cheshire Police Website 

Report Fraud, corruption or bribery

Citizens Advice Cheshire West
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