Adviceline 0808 2787 806
We believe in the importance of making sure that you get all the help that you’re entitled to. These pages give you information on benefits and tax credits if you are working or unemployed, sick or disabled, a parent, a young person, an older person or a veteran. There is also information about council tax and housing costs, national insurance, payment of benefits and problems with benefits.
The Citizens Advice information site is the best place to start looking for help and advice. Click the button below.
| Service | Contact number or website | Description |
|---|---|---|
| CWAC - Benefits | 0300 123 7021 |
Number for Housing Benefit, Council Tax Reduction, form-filling, home visits (incl. visits for general money advice). NOT Universal Credit. |
| CWAC - Council Tax Line | 0300 123 7022 |
Reductions, changes of circumstances, payment negotiation |
| HELP Scheme | 0808 175 3599 |
Food and fuel assistance |
| Blue Badge Applications | 0300 123 7040 |
Blue Badge applications for people who cannot use the online form |
| General enquiries | Council website |
Our advisors are available from 8am until 7pm, Monday to Friday (excluding Bank Holidays and Christmas). |
| Service | Contact number or website | Description |
|---|---|---|
| Dial House | 01244 345 655 |
Welfare benefits advice and support |
| Mind Benefits Helpline | 0300 222 5782 |
Benefits support for people with mental health conditions, Monday-Friday 9am-5pm |
| British Legion | 0808 802 8080 |
Benefits, debt and housing for forces/ex-forces |
| Age UK Cheshire | 01606 305001 |
Benefits and care issues for 50+ yr olds |
| Maternity Action | 0808 802 0062 |
General benefit information for pregnant women |
| Working Families | 0300 012 0312 |
General benefit information for employed parents/carers |
| MoneyHelper Pensions Helpline | 0800 011 3797 |
Pensions advice – private and state |
| Pensionwise | 0800 138 3944 |
Guidance for those over 50 ys old with private pensions |
| Contact | 0808 808 3555 |
Guidance on Child DLA and matters affecting disabled children (no forms) |
| Carers Trust CW and Warrington | 0300 102 0008 |
Advice/Support for carers – ALSO PIP2 FORMS |
| Carers UK | 0808 808 7777 |
Advice on income, and general support for carers (Open over Xmas too) |
| Rethink | 0808 801 0525 |
For those affected by Mental Health issues – Guidance around MH Act, money, care, benefits, carers’ needs |