Knowing who to contact when someone goes wrong with a product or service can help to relieve a lot of the stress. Here you can find out more about your consumer rights and how to solve problems you have with purchases.
The Citizens Advice information site is the best place to start looking for help and advice. Click the button below.
| Service | Contact number or website | Description |
|---|---|---|
| Citizens Advice Consumer Helpline | 0808 223 1133 (free) |
Specialist service capable of referring through to Trading Standards |
| Report Fraud (previously Action Fraud) | 0300 123 2040 |
Fraud and scams investigations |
| Equality and Employment Law Centre | 0151 237 2664 |
Discrimination advice in sale of goods/access to services (legal aid) |
| Report Harmful Content | Website |
Information and reporting site from a collection of charities |
| Cheshire Police | Website |
Report Fraud, corruption or bribery |