Ellesmere Port *Owing to the Coronavirus outbreak our offices are closed to face to face services. We shall however provide advice through adviceline 0344 5766 111 and by email. Our Ellesmere Port office can be found on Whitby road in the heart of the town centre. When arriving you will need to ring the bell and take a seat in the reception area. You will then be greeted by a trained volunteer adviser or by Melissa who will begin to deal with your query.