Adviceline 0808 2787 806
The national website offers advice on help with health costs and services, including support with paying NHS charges.
The Citizens Advice information site is the best place to start looking for help and advice. Click the button below.
| Service | Contact number or website | Description |
|---|---|---|
| Family Rights Group | 0808 801 0366 |
Advice related to care for children, including court orders |
| Age UK Cheshire West | 01606 305 001 |
Benefits and care issues for 50+ yr olds |
| Benefits and care issues for 50+ yr olds | 0808 802 8080 |
General support and guidance for forces/ex-forces |
| Carers Trust CW and Warrington | 0300 102 0008 |
Advice and support for carers |
| Alzheimer's Society Dementia Helpline | 0333 150 3456 |
Advice and support for matters relating to people with dementia |
| National Autistic Society Helplines | Website |
Lines for education, health, transitioning, and parental advice |
| Stroke Association | 0303 3033 100 |
Practical and emotional support for people affected by strokes |
| Asthma Helpline | 0300 222 5800 |
Asthma nurses for guidance on the condition |
| BHF Heartline | 0808 802 1234 |
Guidance on living with heart conditions |
| Little Lungs | 0151 608 8288 (Wirral) or 0151 294 5885 (EP) |
Cheshire West and Wirral – Emotional support for parents of 1-5yo children with respiratory issues (interpreter available) |
| Beacon | 0345 548 0300 |
Continuing Healthcare advice for up to 90 minutes. Free service. |
| OPAL | Website |
Carer support and older persons social clubs |
| Service | Contact number or website | Description |
|---|---|---|
| Cheshire and Merseyside dental helpline | 0161 476 9651 |
Help to find an emergency dentist if a client has been unable to book an appointment |
| NHS England's Customer Contact Centre | 0300 311 2233 |
General guidance and signposting, can offer same-day call backs |
| NHS Service Finder | Website |
| Service | Contact number or website | Description |
|---|---|---|
| Tomorrow's Women | 0151 647 7907 Website | |
| MIND Mid Cheshire | 01606 863 305 |
Information on dealing with Mental Health conditions and general issues |
| Mind Line Trans+ | 0300 330 5468 |
Emotional support for people transitioning or unsure about identity only available on friday evenings currently |
| Samaritans | 116 123 |
Listening service only. No advice, information or ongoing support |
| Wirral & Cheshire West NHS Mental Health Line | 0800 145 6485 |
For people struggling severely to maintain mental health, 24/7. |
| Rethink | 0808 801 0525 Website |
Guidance around Mental Health Act, money matters, community care, benefits, carers’ needs |
| NHS Wales Silvercloud | Website |
Online CBT service for Wales residents (useful for border or crossover clients) |
| Service | Contact number or website | Description |
|---|---|---|
| Patient Advice and Liaison Service | 01244 366066 (Chester) |
Advice on service options and complaints |
| Healthwatch | 03000 683 000 |
Support with complaints |
| The Patients Association | 0800 345 7115 |
Information and advice on complaints, and service standards |
| Voiceability | 0300 303 1660 |
Complaints advocacy service |