How your donations help Citizens Advice is a registered charity supporting people to cope with a range of issues, transforming their lives and making Cheshire West and Chester a better place to live and work. The people we help may be your employees, your customers or your friends and relatives. We rely on grants and donations to enable us to provide our services free of charge. The demand for our help is increasing all the time. Your donation will help us to: Train and support our volunteers. Renew the technology that is essential to giving advice. Maintain the buildings where we see over 10,000 people every year. Every donation is appreciated and is important in enabling us to continue to help those who need us most.