Please do not drop off hand delivered mail for any Citizens Advice staff or volunteers at the Chester, Ellesmere Port or Northwich offices, as it will not be collected and important information will not reach us.

All Royal Mail Post will now be redirected to our Winsford office.

Should you wish to contact Citizens Advice please use our freephone number on 0808 2787 806 or the advice by email service.

On this website you will find locations of our new Community Access Points where you can get help depending on the level of advice needed or be signposted to another source of help (please be aware that Covid restrictions may affect these premises)

By post to –

Citizens Advice Winsford

Wyvern House

The Drumber

Winsford CW7 1AD

We apologise for any inconvenience caused, however we have had to change all of the channels of advice and the way we work under the current national circumstances. To stay up to date with any changes please follow us on Twitter and facebook