*Owing to the Coronavirus outbreak we are closing our offices to face to face services. We shall however provide advice through adviceline: 0344 5766 111 and by email and webchat accessed through the Citizens Advice website.

Our Northwich office is open Monday to Friday 9:30 - 12:30 and 13:30 - 16:00. Please note Tuesday and Wednesday afternoons are by appointment only. Visit our Opening Hours page for full details of our opening and closing times. 

When visiting the Northwich office you will be greeted by one of our friendly advisers, should an adviser not be present, take a seat in our comfortable waiting room and a member of the team will be with you as soon as possible. You will be greeted by either a trained volunteer adviser or the Team Leader Michael or Nick  who will begin to assist you with your query.