Campaigns Universal Credit Citizens Advice Cheshire West has helped support over 1,500 clients with nearly 3,000 Universal Credit issues since it was introduced. By 2022, more than 7 million households will be receiving it across England and Wales, over half of whom will be in work. Our clients’ evidence helped us play a key role in persuading the Government to make changes that ensure Universal Credit works for the people who need it most. Find out more To read more about the work Citizens Advice has been doing on Universal Credit, our campaign successes and what we’re doing next, see the Citizens Advice website. Visit We are Citizens Advice to find out what we’re saying. Making an application for Universal Credit Find out if you're eligible for Universal Credit, make an application and get advice on solving any problems you have by visiting our advice pages.